Terms of service
Terms of Service
Welcome to nych.in!
By accessing our website or placing an order with us, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.
1. Overview
This website is operated by Chheda Foods, under the brand name NYCH.
Throughout the site, the terms “we”, “us”, and “our” refer to NYCH / Chheda Foods.
By visiting our website and/or purchasing products from us, you engage in our services and agree to comply with these Terms of Service.
If you do not agree with any part of these terms, you should not access the website or use our services.
2. Products and Services
NYCH offers freshly prepared food products including, but not limited to, cookies, desserts, and related items.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify offerings at any time without prior notice.
We strive to display accurate product images, colours, and descriptions. However, actual product appearance may vary slightly due to screen settings and photography.
3. Orders
Once an order is successfully placed on nych.in, it cannot be modified or cancelled.
We reserve the right to refuse, restrict, or cancel any order at our discretion, including but not limited to cases of suspected fraud, incorrect pricing, or unserviceable locations.
In such cases, we may attempt to contact you using the details provided at checkout.
4. Pricing
All prices on the website are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
Prices are subject to change without prior notice.
5. Payments
Payments made on nych.in are processed through secure, third-party payment gateways.
By providing payment information, you confirm that you are authorised to use the selected payment method and that all information provided is accurate.
NYCH is not responsible for payment failures caused by third-party gateways.
6. Delivery
Delivery timelines provided are estimated and may vary depending on location, courier partner operations, or unforeseen circumstances.
NYCH / Chheda Foods shall not be held liable for delays caused by courier partners, natural events, strikes, or other factors beyond our control.
7. Refunds, Replacements & Damages
Due to the perishable nature of our products, we do not accept returns or exchanges.
Refunds or replacements are considered only in cases of:
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Damaged products
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Defective items
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Missing items
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Incorrect items received
Any such issue must be reported within 24 hours of delivery, along with clear photos and order details, as per our Refund & Damage Policy.
Requests raised beyond this timeframe may not be eligible for resolution.
8. User Content
If you submit reviews, feedback, images, videos, or testimonials to us (via the website or social media), you grant NYCH the right to use, reproduce, publish, and share such content for marketing and promotional purposes without compensation.
9. Intellectual Property
All content on nych.in, including but not limited to text, images, graphics, logos, designs, and branding, is the exclusive property of Chheda Foods / NYCH.
Unauthorised use, reproduction, or distribution of any content from this website is strictly prohibited.
10. Governing Law
These Terms of Service and any related agreements shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra, India.
11. Changes to Terms
We reserve the right to update, modify, or replace any part of these Terms of Service at any time.
It is your responsibility to review this page periodically for changes. Continued use of the website constitutes acceptance of updated terms.
12. Contact Information
For any questions or concerns regarding these Terms of Service, please contact us at: